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4 min read

Croo Talk For Insurance the tailored made solution for the industry.

By Julian Stillitano - Sales Director on Aug 24, 2021 11:39:38 AM

The telecom industry has always suffered with bad reputation throughout the years, however at Croo we use that as motivation to go above and beyond and deliver what we promised. Our whole platform was developed alongside industry experts. As a C level or a manager you are always faced with challenges on how to effectively oversee your team and the good news is with your Croo system you will be able to now overcome those challenges. 

Topics: cloud pbx working from home phone system insurance agent croo for insurance customer service insurance broker croo talk customer experience cloud telephony cloud-based telephony Our Vision
2 min read

Our CEO's Vision

By Alexandre Gauthier - Co-Founder & CEO on Aug 24, 2021 11:11:23 AM

Let me introduce myself, I’m Alexandre Gauthier, Co-Founder & CEO of The Croo Group.  Often I get asked, why Insurance  agencies choose us, instead of other phone companies. I think it’s  because our entire expertise and focus are on their industry. Over the years we have become the leader in communication solutions for insurance  agencies.

Topics: insurance agent croo for insurance croo talk cloud telephony cloud-based telephony customer support cloud phone system Our Vision
3 min read

Analog Systems vs. Cloud Telephony Systems: Which Is Better?

By Sarah Reyes on Aug 24, 2021 10:26:15 AM

Analog systems have supported thousands of businesses for many years. They are based on copper wires and plain old telephone service (POTS) and feature basic functions, such as redial, mute, hold, and speed dial like a home phone has.

Topics: insurance agent customer service insurance broker cloud telephony cloud-based telephony customer support insurance companies cloud phone system
3 min read

Cloud-Based Telephony System Benefits You Probably Didn’t Know About

By Sarah Reyes on Aug 23, 2021 2:44:26 PM

Why switch from your old hardware-based system to a cloud-based telephony system for your insurance firm? Recently, there’s been a rise in the use of cloud-based systems in running a business. It involves migrating some business operations to the cloud or over the internet, and for reasons.

Topics: cloud pbx working from home phone system croo for insurance croo talk cx customer experience
3 min read

Cloud Telephony System Improves Customer Support Amidst COVID (and Beyond)

By Sarah Reyes on Aug 23, 2021 1:53:13 PM

Given the current COVID situation, insurers re-think and innovate, as they respond and adjust to customer needs. For many, Cloudization is the way to go – and for reasons.

Topics: voip working from home phone system croo for insurance customer service insurance broker croo talk cx customer experience cloud telephony covid
3 min read

Cloud Telephony Systems: Build Relationships and Improve CX

By Sarah Reyes on Aug 23, 2021 1:40:08 PM

While modern living brings convenience, it isn’t risk-free. It is why insurance companies offering gap insurance, liability insurance, life insurance, and disability insurance (name it!) abound everywhere.

Topics: voip phone system croo for insurance croo talk cx customer experience cloud telephony
3 min read

7 Amazing Benefits of Croo Talk for Insurance Brokers/Agents

By Sarah Reyes on Mar 10, 2021 9:28:22 AM

Tough competition and changing business landscape across industries occurs daily. Customer behavior and their needs change, too.

Businesses need to adapt or else eat the dust of their competition. Don’t let this happen to you!

Like in communication, analogue systems for insurance brokerage/agencies are obsolete, ineffective, and useless when it comes to working from home.

Topics: voip cloud pbx working from home phone system insurance agent croo for insurance customer service insurance broker croo talk