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Sarah Reyes

Sarah Reyes


Recent posts by Sarah Reyes

3 min read

Analog Systems vs. Cloud Telephony Systems: Which Is Better?

By Sarah Reyes on Aug 24, 2021 10:26:15 AM

Analog systems have supported thousands of businesses for many years. They are based on copper wires and plain old telephone service (POTS) and feature basic functions, such as redial, mute, hold, and speed dial like a home phone has.

Topics: insurance agent customer service insurance broker cloud telephony cloud-based telephony customer support insurance companies cloud phone system
3 min read

Cloud-Based Telephony System Benefits You Probably Didn’t Know About

By Sarah Reyes on Aug 23, 2021 2:44:26 PM

Why switch from your old hardware-based system to a cloud-based telephony system for your insurance firm? Recently, there’s been a rise in the use of cloud-based systems in running a business. It involves migrating some business operations to the cloud or over the internet, and for reasons.

Topics: cloud pbx working from home phone system croo for insurance croo talk cx customer experience
3 min read

Cloud Telephony System Improves Customer Support Amidst COVID (and Beyond)

By Sarah Reyes on Aug 23, 2021 1:53:13 PM

Given the current COVID situation, insurers re-think and innovate, as they respond and adjust to customer needs. For many, Cloudization is the way to go – and for reasons.

Topics: voip working from home phone system croo for insurance customer service insurance broker croo talk cx customer experience cloud telephony covid
3 min read

Cloud Telephony Systems: Build Relationships and Improve CX

By Sarah Reyes on Aug 23, 2021 1:40:08 PM

While modern living brings convenience, it isn’t risk-free. It is why insurance companies offering gap insurance, liability insurance, life insurance, and disability insurance (name it!) abound everywhere.

Topics: voip phone system croo for insurance croo talk cx customer experience cloud telephony
3 min read

7 Amazing Benefits of Croo Talk for Insurance Brokers/Agents

By Sarah Reyes on Mar 10, 2021 9:28:22 AM

Tough competition and changing business landscape across industries occurs daily. Customer behavior and their needs change, too.

Businesses need to adapt or else eat the dust of their competition. Don’t let this happen to you!

Like in communication, analogue systems for insurance brokerage/agencies are obsolete, ineffective, and useless when it comes to working from home.

Topics: voip cloud pbx working from home phone system insurance agent croo for insurance customer service insurance broker croo talk