Disasters can test an organization’s resolve and resilience, proving to everyone that the company can weather any storm. Using Croo Talk as a disaster recovery solution can be a boon for companies that want to ensure business continuity when disaster strikes. It is a reliable system that business owners can trust to keep their companies afloat amidst a sea of chaos, fear, and confusion.
5 min read
Croo Talk as A Disaster Recovery Solution
By Sarah Reyes on Nov 18, 2021 4:11:29 PM
Topics: working from home phone system insurance agent croo for insurance customer service customer experience cloud-based telephony customer support insurance companies cloud phone system
5 min read
How to Leverage the Cloud for Your Insurance Firm
By Sarah Reyes on Nov 18, 2021 10:16:14 AM
Today’s policyholders have more and greater expectations from their insurance providers, requiring insurers to amp their game. Policyholders demand a seamless, engaging, and meaningful digital experience every time they interact with their insurers. Moreover, they also demand multiple communication channels, empowering them to contact their insurer anytime, anywhere.
Topics: working from home phone system insurance agent croo for insurance customer service customer experience cloud-based telephony customer support insurance companies cloud phone system
4 min read
Croo Talk For Insurance the tailored made solution for the industry.
By Julian Stillitano - Sales Director on Aug 24, 2021 11:39:38 AM
The telecom industry has always suffered with bad reputation throughout the years, however at Croo we use that as motivation to go above and beyond and deliver what we promised. Our whole platform was developed alongside industry experts. As a C level or a manager you are always faced with challenges on how to effectively oversee your team and the good news is with your Croo system you will be able to now overcome those challenges.
Topics: cloud pbx working from home phone system insurance agent croo for insurance customer service insurance broker croo talk customer experience cloud telephony cloud-based telephony Our Vision
2 min read
Our CEO's Vision
By Alexandre Gauthier - Co-Founder & CEO on Aug 24, 2021 11:11:23 AM
Let me introduce myself, I’m Alexandre Gauthier, Co-Founder & CEO of The Croo Group. Often I get asked, why Insurance agencies choose us, instead of other phone companies. I think it’s because our entire expertise and focus are on their industry. Over the years we have become the leader in communication solutions for insurance agencies.
Topics: insurance agent croo for insurance croo talk cloud telephony cloud-based telephony customer support cloud phone system Our Vision
3 min read
Analog Systems vs. Cloud Telephony Systems: Which Is Better?
By Sarah Reyes on Aug 24, 2021 10:26:15 AM
Analog systems have supported thousands of businesses for many years. They are based on copper wires and plain old telephone service (POTS) and feature basic functions, such as redial, mute, hold, and speed dial like a home phone has.
Topics: insurance agent customer service insurance broker cloud telephony cloud-based telephony customer support insurance companies cloud phone system
3 min read
Cloud-Based Telephony System Benefits You Probably Didn’t Know About
By Sarah Reyes on Aug 23, 2021 2:44:26 PM
Why switch from your old hardware-based system to a cloud-based telephony system for your insurance firm? Recently, there’s been a rise in the use of cloud-based systems in running a business. It involves migrating some business operations to the cloud or over the internet, and for reasons.
Topics: cloud pbx working from home phone system croo for insurance croo talk cx customer experience
3 min read
Cloud Telephony System Improves Customer Support Amidst COVID (and Beyond)
By Sarah Reyes on Aug 23, 2021 1:53:13 PM
Given the current COVID situation, insurers re-think and innovate, as they respond and adjust to customer needs. For many, Cloudization is the way to go – and for reasons.
Topics: voip working from home phone system croo for insurance customer service insurance broker croo talk cx customer experience cloud telephony covid
3 min read
Cloud Telephony Systems: Build Relationships and Improve CX
By Sarah Reyes on Aug 23, 2021 1:40:08 PM
While modern living brings convenience, it isn’t risk-free. It is why insurance companies offering gap insurance, liability insurance, life insurance, and disability insurance (name it!) abound everywhere.
Topics: voip phone system croo for insurance croo talk cx customer experience cloud telephony
3 min read
7 Amazing Benefits of Croo Talk for Insurance Brokers/Agents
By Sarah Reyes on Mar 10, 2021 9:28:22 AM
Tough competition and changing business landscape across industries occurs daily. Customer behavior and their needs change, too.
Businesses need to adapt or else eat the dust of their competition. Don’t let this happen to you!
Like in communication, analogue systems for insurance brokerage/agencies are obsolete, ineffective, and useless when it comes to working from home.