The telecom industry has always suffered with bad reputation throughout the years, however at Croo we use that as motivation to go above and beyond and deliver what we promised. Our whole platform was developed alongside industry experts. As a C level or a manager you are always faced with challenges on how to effectively oversee your team and the good news is with your Croo system you will be able to now overcome those challenges.
4 min read
Croo Talk For Insurance the tailored made solution for the industry.
Topics: cloud pbx working from home phone system insurance agent croo for insurance customer service insurance broker croo talk customer experience cloud telephony cloud-based telephony Our Vision
2 min read
Our CEO's Vision
Let me introduce myself, I’m Alexandre Gauthier, Co-Founder & CEO of The Croo Group. Often I get asked, why Insurance agencies choose us, instead of other phone companies. I think it’s because our entire expertise and focus are on their industry. Over the years we have become the leader in communication solutions for insurance agencies.
Topics: insurance agent croo for insurance croo talk cloud telephony cloud-based telephony customer support cloud phone system Our Vision
3 min read
Analog Systems vs. Cloud Telephony Systems: Which Is Better?
Analog systems have supported thousands of businesses for many years. They are based on copper wires and plain old telephone service (POTS) and feature basic functions, such as redial, mute, hold, and speed dial like a home phone has.
Topics: insurance agent customer service insurance broker cloud telephony cloud-based telephony customer support insurance companies cloud phone system
3 min read
Cloud Telephony System Improves Customer Support Amidst COVID (and Beyond)
Given the current COVID situation, insurers re-think and innovate, as they respond and adjust to customer needs. For many, Cloudization is the way to go – and for reasons.
Topics: voip working from home phone system croo for insurance customer service insurance broker croo talk cx customer experience cloud telephony covid
3 min read
Cloud Telephony Systems: Build Relationships and Improve CX
While modern living brings convenience, it isn’t risk-free. It is why insurance companies offering gap insurance, liability insurance, life insurance, and disability insurance (name it!) abound everywhere.