The COVID-19 pandemic disrupted every aspect of modern life, sparing no one, even the most successful companies. It changed the way businesses conduct their affairs, revisiting their focus to strike a balance between customer satisfaction, company viability, and employee welfare. Work post COVID 19 is never going to be the same again.

A cloud telephony system is a digital platform that exists on the internet. It has the same features as analog phone systems, only better. You get conventional telephony features like call forwarding and call recording.

Successful business owners know how to prioritize, plan, and streamline their work, making them productive. Unfortunately, not all employees can do the same, undermining the company’s overall productivity. As the boss of your company, you will also want your workers to be efficient and productive. Here are some tips on how to improve your team’s productivity.

Hybrid work is the path forward, fast-tracked by the pandemic to become the preferred work arrangement. With the right mindset and technology infrastructure, any business can thrive on a hybrid work model. If you are leading a small company, you will want to check out this article on how to do hybrid work for small businesses.

Short message service (SMS) is one of the most effective albeit underutilized marketing communication channels today. Almost a third of all mobile phone users respond to SMS offers, redeeming texted coupons up to ten times more often than conventional discount coupons.

Disasters can test an organization’s resolve and resilience, proving to everyone that the company can weather any storm. Using Croo Talk as a disaster recovery solution can be a boon for companies that want to ensure business continuity when disaster strikes. It is a reliable system that business owners can trust to keep their companies afloat amidst a sea of chaos, fear, and confusion. 

Today’s policyholders have more and greater expectations from their insurance providers, requiring insurers to amp their game. Policyholders demand a seamless, engaging, and meaningful digital experience every time they interact with their insurers. Moreover, they also demand multiple communication channels, empowering them to contact their insurer anytime, anywhere. 

The telecom industry has always suffered with bad reputation throughout the years, however at Croo we use that as motivation to go above and beyond and deliver what we promised. Our whole platform was developed alongside industry experts. As a C level or a manager you are always faced with challenges on how to effectively oversee your team and the good news is with your Croo system you will be able to now overcome those challenges. 

Why switch from your old hardware-based system to a cloud-based telephony system for your insurance firm? Recently, there’s been a rise in the use of cloud-based systems in running a business. It involves migrating some business operations to the cloud or over the internet, and for reasons.

Given the current COVID situation, insurers re-think and innovate, as they respond and adjust to customer needs. For many, Cloudization is the way to go – and for reasons.