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3 min read

Cloud-Based Telephony System Benefits You Probably Didn’t Know About

By Sarah Reyes on Aug 23, 2021 2:44:26 PM

Why switch from your old hardware-based system to a cloud-based telephony system for your insurance firm? Recently, there’s been a rise in the use of cloud-based systems in running a business. It involves migrating some business operations to the cloud or over the internet, and for reasons.

Topics: cloud pbx working from home phone system croo for insurance croo talk cx customer experience
3 min read

Cloud Telephony System Improves Customer Support Amidst COVID (and Beyond)

By Sarah Reyes on Aug 23, 2021 1:53:13 PM

Given the current COVID situation, insurers re-think and innovate, as they respond and adjust to customer needs. For many, Cloudization is the way to go – and for reasons.

Topics: voip working from home phone system croo for insurance customer service insurance broker croo talk cx customer experience cloud telephony covid
3 min read

Cloud Telephony Systems: Build Relationships and Improve CX

By Sarah Reyes on Aug 23, 2021 1:40:08 PM

While modern living brings convenience, it isn’t risk-free. It is why insurance companies offering gap insurance, liability insurance, life insurance, and disability insurance (name it!) abound everywhere.

Topics: voip phone system croo for insurance croo talk cx customer experience cloud telephony